Topic overviews Business Development and Marketing Presenter: Sarah Rey, Managing Partner, Justitia At the end of this module you will be able to: • develop strategies to maintain existing clients and attract new clients. • apply knowledge and skills to ensure positive client relations. • develop and implement an effective marketing plan. • grow a practice by using appropriate marketing strategies, including the use of social media. • understand and comply with the advertising rules. Ethics and Professional Standards Presenters: Donna Cooper, Consultant, ethics4lawyers Michael Dolan, Director, ethics4lawyers At the end of this module you will be able to: • outline the legislation, conduct rules and practice rules that govern legal practice and lawyers’ conduct. • analyse and critically discuss common areas of complaint and how these can be avoided. • develop systems and programs that promote ethical decision- making, taking into account the range of regulatory tools and professional values. Financial Management Presenter: Steve Robertson, Consultant At the end of this module you will be able to: • understand financial statements, budgeting methodology, cash flow management, debtor management, optimal borrowing ratios, profit drivers and taxation requirements. • review and critically compare different billing methods, and implement ethical billing practices. • analyse and estimate costs, and demonstrate understanding of costs disclosure requirements. • meet financial objectives and operate profitably. Leadership and Management Presenter: Leonie Green, Director & Founder, Corvus Group Australia, and LPMC Course Co-ordinator At the end of this module you will be able to: • use general principles of effective leadership and management for the sustainability and success of your law practice. • develop and promote a supportive, open and ethical office culture. • develop a framework to achieve a psychologically healthy workplace. • develop staff selection, training, supervision, and delegation strategies to ensure that staff act professionally and ethically. • comply with the requirements of employment legislation and best practice. • develop strategies for stress and personal management. 6